To receive your refund, it’s important to return your product in the state you received it in. You can check out the product, but not actually use it to try it out (e.g. it’s not possible cook with a pan and then return it).
If you withdraw from the contract, we will refund you all payments made for the returned products as soon as possible but no later than 14 days after you have informed us of your decisions to withdraw.
We can, however, delay refunds until we have received the product back or you have provided evidence of having sent it back, whichever comes first.
We will refund your money using the same method of payment you used to place your order. Once your refund process has started, you'll receive an email.
Please note that:
- Coupon codes are not refundable;
- For more information about Klarna payments, visit this page;