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Frequently asked questions
- Secure online shopping
- I didn't receive my refund
- How to contact us
- Where can I see my shipping status?
- Can I cancel my order?
- What can I do when my item has arrived damaged?
- How to prepare and return your item using your right of withdrawal?
- What is vidaXL’s return policy?
- Which payment option do you offer?
- What is your delivery time?
- vidaXL
Company information
Company name: vidaXL Marketplace International BVTrading name(s): vidaXL
Address (no visiting address): Mary Kingsleystraat 1, 5928 SK Venlo, the Netherlands
Chamber of commerce registration number: 74214357
VAT number: NL8598.11.943.B01