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Frequently asked questions
- Secure online shopping
- I didn't receive my refund
- How to contact us
- Where can I see my shipping status?
- Can I cancel my order?
- What can I do when my item has arrived damaged?
- How can I prepare and return my item with Right of withdrawal?
- How can I prepare and return my item with pick-up XLservice?
- How do I return a product?
- How can I prepare and return my item with drop-off XLservice?
- Which payment option do you offer?
- What is your delivery time?
- How does bank transfer work?
- vidaXL
Company information
Company name: vidaXL Marketplace LTDTrading name(s): vidaXL
Address (no visiting address): C/O TMF Group, 13th Floor, OneAngel Court, London, EC2R 7HJ, United Kingdom
Chamber of commerce registration number: #12274156
VAT number: none