Your invoice will be sent to you by email once your order has been shipped. Make sure to check your spam folder as well.
You can also download your invoice from My Account section if you have a VidaXL account. Here's how:
- Go to My Account > Order History;
- Select Order Details;
- Click on the Download Invoice button, below the payment information section.
Please note that order information is only retained for 2 years. Orders older than 2 years will be automatically deleted and will no longer be available in your account.
Still can't find your invoice? Contact our customer service, we're happy to help.